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Refund Policy

Your satisfaction is very important to us. If you do have any issues, we appreciate hearing about them as soon as possible Please e-mail me asap at pip@eketahunacountrymeats.co.nz or, if you prefer, phone us on 06 3758060.

If you are unhappy with our products or you do not receive the products you expected, we will do everything in our power to rectify the situation to your satisfaction. If the issue can’t be resolved, we will happily refund the purchase price paid.

Any refunds by us will be made to the credit card used when you placed your order.